Contact GutSave

GutSave.com is an independent guide, not the GutSave customer service desk. Editorial questions — a correction, a source, something on this site that reads wrong — come to us. Anything attached to a real order goes to the seller on the official store, and the routing below says exactly which is which.

Editorial email: [email protected]
Address printed on the product label (the distributor, not this website): 285 Northeast Ave, Tallmadge, OH 44278, USA

GutSave customer service, order tracking and refunds

Every GutSave order is placed, charged, shipped and refunded on the seller’s official store, so that is where order support lives. This site never sees your order number, your card details or your shipping address, which means we genuinely cannot look anything up for you — sending your details here only slows you down.

• ✓ Where is my order? Order tracking and shipping updates come from the confirmation email the official store sent you. Reply to that email, or use the support link inside it.
• ✓ Refund under the 60-day guarantee? The 60-day money-back window is the seller’s term, claimed through the official store where you paid. Have your order number ready and start within 60 days of purchase.
• ✓ Billing, a duplicate charge or cancelling? Those are handled by the store that took the payment, not by this guide and not by your bank first.
• ✓ A phone number? We do not publish one, because we do not run the seller’s support line and will not invent a number. Use the contact details in your order confirmation from the official store.
• ✓ Bought from a marketplace reseller? The seller’s guarantee only covers orders placed on the official store, so a resold bottle has to go back to whoever sold it.

Go to the official GutSave store →

What our editors can help with

Write to [email protected] for anything editorial: a factual correction, a request for the source behind a sentence, a broken link, a question about how we transcribe a Supplement Facts panel, or a note about our affiliate disclosure. We read every message and we aim to reply within one to two business days. We cannot give medical advice, tell you whether a supplement is right for you, or answer questions about a prescription — those belong with your doctor or pharmacist.

If your question is really a medical one

Some messages that arrive at a supplement site are not shopping questions at all. If you are dealing with blood in your stool, unexplained weight loss, persistent or severe abdominal pain, a sudden lasting change in bowel habit, repeated vomiting, difficulty swallowing or a fever alongside digestive symptoms, please contact a doctor rather than a supplement website. Those signs need assessment, and no dietary supplement — GutSave included — is a treatment for them. The U.S. National Institute of Diabetes and Digestive and Kidney Diseases publishes plain-language guidance on gas and bloating in the digestive tract if you want to read up before that appointment.

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